Hardware

April 26, 2010

Don’t rely on your HTC Desire. GPS fails in Australia.

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Written by: Simon Walker
Tags: , ,

Is anybody getting lost in Australia?  Don’t rely on your HTC Desire to get you to your destination.

While we do not know the extend of the issue, HTC and Telstra have found a problem with GPS functionality on the HTC Desire in Australia.  Apparently, a software configuration issue is causing the problem.  HTC issued the following statement on their press release site.

News Releases

Regarding GPS function on the HTC Desire in Australia

HTC and Telstra have been made aware of an issue relating to the GPS function on the HTC Desire smartphone in Australia.

After investigating customer reports we have found that the software for this feature is set up incorrectly. The device’s GPS hardware is not affected and will operate once a minor software update is made.

HTC and Telstra are working closely to resolve this issue as a matter of urgency and aim to rectify this issue in the shortest possible timeframe. Currently, we are working to develop, test and introduce a software update and will continue to update customers on our progress on a regular basis until this has been resolved.

We are committed to ensuring excellent quality and user experience for all our customers, and we regret any inconvenience caused to our customers.

Source: HTC, DroidDog







About the Author

Simon Walker
I was an IT consultant for 20 years and ran my own web design and development company for an additional 3 years. I have been involved with technology from birth. OK, that maybe an exaggeration, but it sure is a long time. I'm also an avid Home Theater geek and self appointed installer for friends and relatives. My first serious modding of Smart-Phones started with my T-Mobile WING and now Android devices. I'm also a bit of a photographer, although Android has kind of taken over my life and photography has taken a back seat.





 
 

 
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7 Comments


  1. HTC Desire purchasers have heard from Telstra that the fix is likely due on April 30.


  2. Good news. HTC and Telstra have come up with two fix options, plus they’ve added Voice Search.

    Details at http://techstyles.com.au/htc-desire-gps-fix-available-now/mobile-phone/


  3. Good news. HTC and Telstra have come up with two fix options, plus they’ve added Voice Search.

    Details at http://techstyles.com.au/htc-desire-gps-fix-available-now/mobile-phone/


  4. HTC and Telstra have found a problem with GPS functionality on the HTC Desire in Australia.


  5. This happens from time to time, so what?



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