This is getting more and more frustrating to those who have ordered the HTC Droid Incredible. Verizon keeps pushing back the shipping date for the Incredible, which is now July 27th. Verizon has said not to give up on the Droid Incredible, but to me everyone still waiting for the D inc. should give up on that device and get the newer Droid X, which is set to launch July 15th.
Via: Verizon
How long have you been waiting and are you making the switch to the Droid X? Leave your comments below.
About the Author
More articles by Alex Smith »
I ordered my Incredible June 9th. I canceled the order Monday and I am getting a Droid X.
I ordered my Incredible June 9th. I canceled the order Monday and I am getting a Droid X.
I ordered two Incredibles – one June 5 and the other June 8th and nothing yet.
Will Verizon change our order and replace them with the Droid X at no charge? Anyone…?
I ordered two Incredibles – one June 5 and the other June 8th and nothing yet.
Will Verizon change our order and replace them with the Droid X at no charge? Anyone…?
1) It says “by” not “on.” 2) I believe that date would be for those ordering today. Those who already have them on order should be seeing them before that date.
1) It says “by” not “on.” 2) I believe that date would be for those ordering today. Those who already have them on order should be seeing them before that date.
sticking with the Incredible. it is sleeker, i.e., not as bulky and weighs more than an ounce less than X. i can live with a smaller screen and no hdmi.
sticking with the Incredible. it is sleeker, i.e., not as bulky and weighs more than an ounce less than X. i can live with a smaller screen and no hdmi.
So what happened did they run out of Incredibles? A co-worker of mine has had his incredible for two weeks or so.
So what happened did they run out of Incredibles? A co-worker of mine has had his incredible for two weeks or so.
Ordered on June 8th. Originally stated to arrive on 6/29, now pushed to 7/7.
Ordered on June 8th. Originally stated to arrive on 6/29, now pushed to 7/7.
Ordered in store on June 4th, promised delivery “BY” June 25, told my new date would be June 6th.
Ordered in store on June 4th, promised delivery “BY” June 25, told my new date would be June 6th.
ordered in store June 9. just called CS and they said my ship date was by the 30th. So i am hoping it gets shipped tomorrow as stated from the beginning
ordered in store June 9. just called CS and they said my ship date was by the 30th. So i am hoping it gets shipped tomorrow as stated from the beginning
ordered the incredible on the 8th of June. just called customer service (3:50pm PST) and according to her “just received a current update” she stated that it should ship today, 29th, which is the day that i saw on the website when i placed the order. her words could be a total farce. i’ll believe it when i see a tracking number emailed to me.
ordered the incredible on the 8th of June. just called customer service (3:50pm PST) and according to her “just received a current update” she stated that it should ship today, 29th, which is the day that i saw on the website when i placed the order. her words could be a total farce. i’ll believe it when i see a tracking number emailed to me.
Ordered mine on June 8th, CS just told me it would ship by the 29th, so I said then I should have a traciking # by now and her response was by the 29th meant on or before so we shall see…still no traking # if not here tomorrow I am gonna cancel and wait for the X
Ordered mine on June 8th, CS just told me it would ship by the 29th, so I said then I should have a traciking # by now and her response was by the 29th meant on or before so we shall see…still no traking # if not here tomorrow I am gonna cancel and wait for the X
Ordered mine on June 8th called twice since then to confirm mine would ship out on the 29th and was told “absolutely”. Today, no shipping confirmation. Called customer service and all of a sudden I’m advised of a 5-10 day push back. She said she doesn’t know when it will ship out. They were not given an eta and she would email me my confirmation number once it was shipped. Absolutely great!! I bought a phone and have NO idea when it will ship. Hopefully when they DO ship it, it will be overnight. I’m VERY tired of waiting. Verizon could have at the least sent an email to those who placed the order for the phone to let us know it was being pushed back instead of leading us on. Common courtesy.
MissIncredible, the push back of 5 days i can confirm of. i was informed yesterday with a lengthy but very nice call from a representative that there could possibly be a delay from the original ship date. she informed me she will send me out a courtesy text when it does ship (even though my phone will receive an email anyways). i wouldn’t be surprised if the June 8th orders did get pushed back till July 7th as stated from Scott’s post from above ^^^
i wonder if we’ll receive the Sony TFT LCD screens on our phones and also the rumored 2.2 update?! If i get froyo on my phone when i receive it i will hysterically happy!
Ordered mine on June 8th called twice since then to confirm mine would ship out on the 29th and was told “absolutely”. Today, no shipping confirmation. Called customer service and all of a sudden I’m advised of a 5-10 day push back. She said she doesn’t know when it will ship out. They were not given an eta and she would email me my confirmation number once it was shipped. Absolutely great!! I bought a phone and have NO idea when it will ship. Hopefully when they DO ship it, it will be overnight. I’m VERY tired of waiting. Verizon could have at the least sent an email to those who placed the order for the phone to let us know it was being pushed back instead of leading us on. Common courtesy.
MissIncredible, the push back of 5 days i can confirm of. i was informed yesterday with a lengthy but very nice call from a representative that there could possibly be a delay from the original ship date. she informed me she will send me out a courtesy text when it does ship (even though my phone will receive an email anyways). i wouldn’t be surprised if the June 8th orders did get pushed back till July 7th as stated from Scott’s post from above ^^^
i wonder if we’ll receive the Sony TFT LCD screens on our phones and also the rumored 2.2 update?! If i get froyo on my phone when i receive it i will hysterically happy!
***UPDATE*** I just received this email from Verizon @ 7:50pm PST
Dear Valued Customer,
Thank you for your recent order of the DROID Incredible by HTC. Due to overwhelming demand for this innovative device, we are currently experiencing inventory delays. We apologize for any inconvenience this may cause and are working to resolve this issue.
If your order shipping date was June 28 or prior, you may experience an additional delay of up to 7 business days. We will send an update with tracking information once your device has been shipped. If you have already received your device, please disregard this notice.
Your satisfaction is important to us, so we’re also sending you a $25 Verizon Wireless gift card which may be redeemed online or at any Verizon Wireless retail store as a way of saying “thank you” for your patience in this matter. No additional action on your part is required – we will send the gift card to the address you provided with your order in the next two weeks.
If you have further questions regarding your order, please contact Verizon Wireless customer service by dialing *611 from your mobile or calling 800-922-0204.
Regards,
Verizon Wireless Fulfillment
I ordered my Incredible on June 8th. I called today and was told that a 7-10 delay is very likely. I was told to try calling back in a week. I was given an extra 150 minutes for 2 months but I won’t ever use that. I want one of these emails and a 25$ gift card. WTF. I did not get any email notifying me of delays, I had to call and complain. That does not look good for Verizon.
rydiculous:
what did you say to that rep to get that email?
beolson,
Yesterday, I simply called to inquire upon canceling my order in exchange for the Motorola Droid X. We had a lengthly but helpful and kind conversation. I was pretty torn of what to do but In short answer she said yes and that my “new every two” will still apply but I decided to just wait it out for the Incredible since it was “supposedly” going to ship out within the next couple of days.
After I received that email from Verizon today I called back to ask if the 7 day delay will apply to me or if it will be longer since the email states that it will effect customers who received a shipping date by the 28th or prior; mine (like yours) was the 29th. The representative stated I fall into the 7 to 10 business day push back. He was pretty nice and informative and even said If I want the Droid X I have to wait for the Incredible and bring it into any Verizon store and do an exchange on spot which sounds good because I wouldn’t have to ship the thing back and pay a restocking fee. *This exchange has been confirmed and has been floating around reputable technology blogs the last couple of days*
This has been a long, arduous wait and I can’t wait for this to end, be it the Droid Incredible or the Droid X!
Good Luck People, stay strong and keep it together.
Update ********************************
I got the text today saying that I would get the $25 gift card. I did not have to call in or do anything extra to get it. Best of luck to everyone.
They should send you not $25, but the ammount you would get penalized if you would cancel your service.
***UPDATE*** I just received this email from Verizon @ 7:50pm PST
Dear Valued Customer,
Thank you for your recent order of the DROID Incredible by HTC. Due to overwhelming demand for this innovative device, we are currently experiencing inventory delays. We apologize for any inconvenience this may cause and are working to resolve this issue.
If your order shipping date was June 28 or prior, you may experience an additional delay of up to 7 business days. We will send an update with tracking information once your device has been shipped. If you have already received your device, please disregard this notice.
Your satisfaction is important to us, so we’re also sending you a $25 Verizon Wireless gift card which may be redeemed online or at any Verizon Wireless retail store as a way of saying “thank you” for your patience in this matter. No additional action on your part is required – we will send the gift card to the address you provided with your order in the next two weeks.
If you have further questions regarding your order, please contact Verizon Wireless customer service by dialing *611 from your mobile or calling 800-922-0204.
Regards,
Verizon Wireless Fulfillment
I ordered my Incredible on June 8th. I called today and was told that a 7-10 delay is very likely. I was told to try calling back in a week. I was given an extra 150 minutes for 2 months but I won’t ever use that. I want one of these emails and a 25$ gift card. WTF. I did not get any email notifying me of delays, I had to call and complain. That does not look good for Verizon.
rydiculous:
what did you say to that rep to get that email?
beolson,
Yesterday, I simply called to inquire upon canceling my order in exchange for the Motorola Droid X. We had a lengthly but helpful and kind conversation. I was pretty torn of what to do but In short answer she said yes and that my “new every two” will still apply but I decided to just wait it out for the Incredible since it was “supposedly” going to ship out within the next couple of days.
After I received that email from Verizon today I called back to ask if the 7 day delay will apply to me or if it will be longer since the email states that it will effect customers who received a shipping date by the 28th or prior; mine (like yours) was the 29th. The representative stated I fall into the 7 to 10 business day push back. He was pretty nice and informative and even said If I want the Droid X I have to wait for the Incredible and bring it into any Verizon store and do an exchange on spot which sounds good because I wouldn’t have to ship the thing back and pay a restocking fee. *This exchange has been confirmed and has been floating around reputable technology blogs the last couple of days*
This has been a long, arduous wait and I can’t wait for this to end, be it the Droid Incredible or the Droid X!
Good Luck People, stay strong and keep it together.
Update ********************************
I got the text today saying that I would get the $25 gift card. I did not have to call in or do anything extra to get it. Best of luck to everyone.
They should send you not $25, but the ammount you would get penalized if you would cancel your service.
ordered mine off letstalk.com and they said it would be available to be shipped july 2nd..hopefully all goes well
ordered mine off letstalk.com and they said it would be available to be shipped july 2nd..hopefully all goes well
[...] to the Droid Incredible fans that have had to wait for their device and in yesterday’s post, “New Shipping Date For The HTC Droid Incredible”, we received your opinions of the situation. Thanks to the user, rydiculous, who posted a letter he [...]
orderd 6/5 in store..estimated ship 6/25..actual ship 6/30 (also notified I’m getting $25 gift card from VZW) Fed ex delivery date 7/2 by 7:00pm
orderd 6/5 in store..estimated ship 6/25..actual ship 6/30 (also notified I’m getting $25 gift card from VZW) Fed ex delivery date 7/2 by 7:00pm
I ordered my incredible on 6/11 and was told it would not get it by 7/12. I also bought my phone through a private sale with about only a handful of other phones also on sale. What I don’t understand is if this phone has been in back order for a while why include it in a private sale and increase demand…?
Anyone receive there INC who ordered in around June 12th??? IM DYING!!!!!!!!!!!!!!
I ordered my incredible on 6/11 and was told it would not get it by 7/12. I also bought my phone through a private sale with about only a handful of other phones also on sale. What I don’t understand is if this phone has been in back order for a while why include it in a private sale and increase demand…?
Anyone receive there INC who ordered in around June 12th??? IM DYING!!!!!!!!!!!!!!
Went to Verizon store on Fathers’ Day (June 20) to get the new Incredible, oblivious to the delays pending. Instead of coming home with my Droid, the wife and son got new phones (Samsung Reality). So much for a happy Father’s Day, oh well, July 15th they told me. Now it looks like another week or so. No Droid X for me, too big & bulky. I’m just hoping to get the Droid Incredible for my birthday (7/30). I’m anxious to get it, but it’s certainly not arduous, as some have said. Patience my friends, it will be worth the wait.
Went to Verizon store on Fathers’ Day (June 20) to get the new Incredible, oblivious to the delays pending. Instead of coming home with my Droid, the wife and son got new phones (Samsung Reality). So much for a happy Father’s Day, oh well, July 15th they told me. Now it looks like another week or so. No Droid X for me, too big & bulky. I’m just hoping to get the Droid Incredible for my birthday (7/30). I’m anxious to get it, but it’s certainly not arduous, as some have said. Patience my friends, it will be worth the wait.
I don’t like the motorola droid because is too big. I still rather the HTC Incredible. I won’t get anything than the incredible. I’m think I’m obsessed with that phone.. I won’t give up no matter how long I have to wait. I don’t care how much features the Droid X has, at the end it’s all the same crap. I love you HTC Incredible!!!
agree
I don’t like the motorola droid because is too big. I still rather the HTC Incredible. I won’t get anything than the incredible. I’m think I’m obsessed with that phone.. I won’t give up no matter how long I have to wait. I don’t care how much features the Droid X has, at the end it’s all the same crap. I love you HTC Incredible!!!
agree
Hey Verizon if you keep pushing phones dates back, you will be pushed back because customers will go to another phone carrier who is responsible. It’s funny how you keep pushing back these days and you dont’ get penalized. I bet if i cancel my contract you would charge me up my ass….I think you should be charged too!! So, get your act together and hurry the f… up with the phone!!!!!!!!!!!!!!!!!!!!!!! I been waiting very patient with the phone, if you keep pushing these days back, I will go with the EVO 4G..
Hey Verizon if you keep pushing phones dates back, you will be pushed back because customers will go to another phone carrier who is responsible. It’s funny how you keep pushing back these days and you dont’ get penalized. I bet if i cancel my contract you would charge me up my ass….I think you should be charged too!! So, get your act together and hurry the f… up with the phone!!!!!!!!!!!!!!!!!!!!!!! I been waiting very patient with the phone, if you keep pushing these days back, I will go with the EVO 4G..
Ordered the Inc. on 5-20, yes that’s May 20 and so far have been given 9 different dates by the local Verizon Dealer.
Just called Verizon and changed the order to Droid X, which includes a discount of $105.-. I’m done with HTC and actually look forward to a bigger screen and heftier phone.Always felt that my Iphone was a bit on the smallish side.
Ordered the Inc. on 5-20, yes that’s May 20 and so far have been given 9 different dates by the local Verizon Dealer.
Just called Verizon and changed the order to Droid X, which includes a discount of $105.-. I’m done with HTC and actually look forward to a bigger screen and heftier phone.Always felt that my Iphone was a bit on the smallish side.
My original order was processed on June 16, 2010 and the ETA on the web-page was ship by 07/18. I wrote the Verizon CS via email query to get an update and this is their reply:
Dear Valued Customer,
Thank you for choosing Verizon Wireless, we appreciate your business.
We have received your order and it has been processed; unfortunately, due to the high demand of the HTC Incredible, your order is still awaiting shipment. Since payment has been taken we can not make any updates at this time. We apologize for the additional wait this may have caused.
Below is our expected shipping schedule for your area.
Orders where payment was taken on 6/16 will ship by 7/14.
The accessories will ship with the phone as long as they are in stock at the time your order is completed.
I live in the Washington Metropolitan Area and the ETA remains consistent with their original indication. And I am not switching to the Droid X even if I could. I selected the Incredible because of the speed and HTC Sense features. I could have waited on the Droid X given its release is fairly close to hwen the Incredible “should” ship but I ordered what I wanted and if it takes a bit longer to receive, so be it.
Good luck with “the expected shipping schedule” and to each his own. As far as speed goes, there is no difference if you check the specs. and Froyo 2.2 makes all the sense I need.
Just got my Fed-Ex shipped notification with an eta of 07.12.2010. Ordered 06.16.2010 – shipped 07.09.2010 w/std overnite to arrive 07.12.2010. Hang in there guys!
My original order was processed on June 16, 2010 and the ETA on the web-page was ship by 07/18. I wrote the Verizon CS via email query to get an update and this is their reply:
Dear Valued Customer,
Thank you for choosing Verizon Wireless, we appreciate your business.
We have received your order and it has been processed; unfortunately, due to the high demand of the HTC Incredible, your order is still awaiting shipment. Since payment has been taken we can not make any updates at this time. We apologize for the additional wait this may have caused.
Below is our expected shipping schedule for your area.
Orders where payment was taken on 6/16 will ship by 7/14.
The accessories will ship with the phone as long as they are in stock at the time your order is completed.
I live in the Washington Metropolitan Area and the ETA remains consistent with their original indication. And I am not switching to the Droid X even if I could. I selected the Incredible because of the speed and HTC Sense features. I could have waited on the Droid X given its release is fairly close to hwen the Incredible “should” ship but I ordered what I wanted and if it takes a bit longer to receive, so be it.
Good luck with “the expected shipping schedule” and to each his own. As far as speed goes, there is no difference if you check the specs. and Froyo 2.2 makes all the sense I need.
Just got my Fed-Ex shipped notification with an eta of 07.12.2010. Ordered 06.16.2010 – shipped 07.09.2010 w/std overnite to arrive 07.12.2010. Hang in there guys!
The release date has not changed for those who ordered it, The later you order the later you get it, but if you were told an earlier release and that you would get it you still will. I confirmed this with Verizon, and plus the incredible is a way cooler phone, and will work much better.
The release date has not changed for those who ordered it, The later you order the later you get it, but if you were told an earlier release and that you would get it you still will. I confirmed this with Verizon, and plus the incredible is a way cooler phone, and will work much better.
i ordered my phone on June 12 in a private sale, so I got the lil bastard for only $100, and to tell you the truth, I would have paid 3x that much to have the phone already. Ive tried emailing VZW and calling CS to try and confirm that the original shipping date I was given (7/17) was still accurate. I swear every time I see a FedEx truck within 10 miles of my house, I freak out. I know everything about this phone there is to know, and I have not actually used the thing for even a minute. I am totally obsessed, and it is wearing on my GF’s nerves. My question is if the phone that is shipped to me will already have the update (2.2) and the free 2GB memory card. I know this is VERY doubtful, but still…everyone who orders it today will get the free memory included, and the update is a rumor that is building up quite a bit of steam online…either way, I just wish the phone would get into my hands because the accessories I bought for it (case & screen protectors) are starting to gather dust and are looking quite sad.
i ordered my phone on June 12 in a private sale, so I got the lil bastard for only $100, and to tell you the truth, I would have paid 3x that much to have the phone already. Ive tried emailing VZW and calling CS to try and confirm that the original shipping date I was given (7/17) was still accurate. I swear every time I see a FedEx truck within 10 miles of my house, I freak out. I know everything about this phone there is to know, and I have not actually used the thing for even a minute. I am totally obsessed, and it is wearing on my GF’s nerves. My question is if the phone that is shipped to me will already have the update (2.2) and the free 2GB memory card. I know this is VERY doubtful, but still…everyone who orders it today will get the free memory included, and the update is a rumor that is building up quite a bit of steam online…either way, I just wish the phone would get into my hands because the accessories I bought for it (case & screen protectors) are starting to gather dust and are looking quite sad.