Verizon Writes Letter in Regards to Bootloaders. Claims they could cause a ‘Negative Impact’ to Customers

6

Oh Verizon. What are we going to do with you? The boys over at Droid-Life intercepted a letter from one of their users to Verizon Wireless. The user claims that the locked bootloaders that Verizon loves to put on their phones, violates the “Block C License” . You got to love Big Red’s response, as they first talk themselves up before getting to the point of why they are phone Nazis.

First and foremost, they begin the letter by stroking their “customer service ego”, by saying that they have established excellence to the customer experience. Then they go on saying that if any customer has any questions that they…blah blah BLAH! When they get to the point, they simply state that any changes in the phone’s software can cause a negative impact to how the device connects to the network. In their words, “alter the Verizon Wireless Experience”. Like it is a freakin’ 3D ride at Disneyland.

 

All in all, they simply do not want us to mess with their devices. They could have saved some time and simply just wrote, “DON’T F@#$ WITH OUR DEVICES!!!” Might have gotten the point across a little bit clearer, but that is not very customer friendly. I mean I can see their point that if some root noob decides to root his phone and bricks it, he can simply take it in to get it replaced claiming that “it just didn’t boot up.” But they are dealing with Android. An open source OS, which is what makes it so great. So if they are going to be releasing the latest and greatest they will have to except that we will hack the absolute crap out of their devices. Let me know what you guys think down below.

Source: Droid-Life

Share This Article....

About the Author

David Pena
Been an Android nerd since the G1 days. I believe I hacked and flashed that phone into dust. Since then I jumped onto the G2 and now rocking the totally awesome HTC One S. I also host and produce The ManDroid Show every week and love talking Android to whoever wants to talk about it. Long Live Android!

6 Responses

  1. [...] the original post: Verizon Writes Letter in Regards to Bootloaders. Claims they could cause a ‘Negative Impact’ to … This entry was posted in Android Spin and tagged disneyland, don, experience, letter, love, mess, [...]

  2. thedarktagent says:

    Well, verizon we’re paying our money so that means , that we can do whatever we want to with out phones . Dont worry about software let htc and samsung handle that , if you would stop putting bloatware on our devices , then we might stop hacking it , thanks

  3. Ivan Samuelson says:

    Then Verizon needs to explain why they allowed HTC and Samsung to unlock boot loaders? This is nothing but lies from Verizon.

    QUIT STRINGING MOTOROLA ALONG! ALLOW THEM TO UNLOCK THE BOOTLOADERS!

    • Wes says:

      No doubt, I left Moto devices and now back to them with my Razr. Left them because I had more freedom with my Samsung and HTC. Love Moto for the radios, but hate that BR locks down like an overnight at the local YMCA!

      If BR keeps this up then it will be off of Moto for good until they wake up and let the open source systems be open source and free to modify at our whims… not to mention, not like they are giving our devices to us for free…

  4. Ronald Pottol says:

    I always thought a protected recovery partition would be the way to go. Hold down a key, hit power, it asks if you want to wipe your data and reset your phone to factory condition. Perhaps it should be a minimal load to minimize space, but in any event managed and protected by the firmware, so you can recover from any ROM disaster.

  5. Karen Mooney says:

    My Droid X is toast–uploaded update software and then got a black screen with a message in white, the first line of which is “bootloader” and then 30.04. For us laypeople who have no clue what that means other than that the phone doesn’t work, it’s very frustrating to have such an expensive paperweight. Verizon has not been helpful and I am back to using an old LG Dare phone that I still had in the back of a drawer in my desk. Verizon needs to clarify with its customers what this is, what it does, and what to do when your phone goes dead, and yet the people in the store could only offer to ship me a new phone (which hasn’t arrived after I paid extra for 2 day shipping).

Leave a Reply

© 2012 AndroidSPIN. All rights reserved.