Sprint’s T&C changed, it technically allows you to cancel ETF Free

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It has been a fairly busy month for Sprint already. They are picking up Clearwire and will be merging with SoftBank. Not bad for them. With all the things going on behind the scenes, there were also some changes that needed to be made to the T&C, Terms and Conditions. In a more simplified term, your contract with the company for your service. This change technically gives the end users a free pass out of a contract without a termination fee, or ETF, through July 31st.

I have been reading and watching what is being said about all of this for about 2 hours now. It is nothing short of confusing and complicated. Not that it surprises me in the slightest. After all, Sprint is in the business of making money and keeping customers, not letting them walk Scott free on an agreement. So let me try my best to break down what I am gathering from the things I have read mostly on the Sprint Community webpage, but also a few other sites.

According to a Sprint rep/moderator, As of June 30th, Sprint is in the process of de-commissioning all of their Nextel towers. He also states that, “As a matter of fact all Nextel towers will be completely shut down effective June 30th, 2013.” Mind you, this was posted in the community forum on June 10th. There is then talk about the T&C changing on July 1st but that “None of these updates are materialistic and will not effect the cost of your bill in any way.”

The thread picked up some steam with a lot of various explanations, arguments, success stories and contradictions. Heck, a few posters are even giving you the fire power to get out of your contract as advised by a lawyer. There seems to be a lot of chatter around how and why you can exit your contract with no ETF. Focusing most of the energy around the “material” aspect.  Following along the lines stated by the Sprint rep, a change was made in the T&C that outlines WiMax, here is the wording –

“New Agreements on the Sprint 4G (WiMAX) Network: Your Service on a device activated on the Sprint 4G (WiMAX) Network may require a new one or two-year Agreement per line. Sprint expressly reserves the right to migrate your Service during this Agreement term from the Sprint 4G (WiMAX) Network to the Sprint 4G LTE network to complete your Agreement term. Reasonable advance notice of the Service change will be provided to impacted customers, who can then select one of the following options:

(a) Choose to complete the Agreement term using your existing device without 4G (WiMAX) capability

(b) Elect to complete the Agreement term by contacting us after receiving notice from Sprint to transition to the Sprint 4G LTE network with no additional term commitment required (Transition Option)

(c) Deactivate service. Deactivations because of this Service change will not result in an Early Termination Fee (ETF). Transition Option: If you select the Transition Option, you will receive a free standard Sprint LTE capable device and can maintain your existing Service plan, if available. During the Agreement term, Sprint may provide other offers that are separate from the Transition Option, and these offers will be subject to a new two-year Agreement per line.”

Which, to me, sounds like that if you happened to still be sporting a contract with a 4G WiMax service plan and/or device, you can walk with no ETF. On a more legal side of the coin, any written changes to a contract after your initial signing gives you the right and the ability to exit the contract without penalty if you choose to do so. There are a lot of legal loopholes and catches though. For instance, if you pay your bill in July, then you are accepting all the changes to the T&C and agree to the changes and are not able to cancel. Or so I have read. There have been a number of other wording and language changes to the contract that took effect July 1st.

Don’t expect to call up and cancel because you might not like your device or your service of course. Also, don’t expect to call and cancel without a fight. At least you now have some small amount of legal backing to put under belt if you choose to do so. We would implore you to read through the General T&C through Sprint and through the comments and chatter happening on the Sprint Community website before you pick up the phone and start tossing around words like “Cancel” and “Waive my ETF.”

Sources: AndroidHeadlines, AndroidAuthority, Sprint Community and Sprint T&C

 

About the Author

Stormy Beach
I am the proud father of three, 3, 9, and 12. I recently upgraded from the Samsung Galaxy S3 to the Sony Xperia Z. Having so many kids warranted a change of pace. Let me tell you, it is mind blowing. I love Android, I love tech and I love my family. Not in that order though. I work hard, play even harder and take care of all that are around me when I can.

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  • Awdahelwidit

    Why bother with looking for loopholes…you can always walk away ETF free…from any provider.

    Just give them an address outside of their service area….Your physical location/address remaining the same for the term is not a condition of any carrier’s contracts. If they do not offer service at given (new) location they are unable to hold up “their” end of the contract and will terminate your contract early and fee free. They are legally obligated to do so

    • Dave

      Awdahelwidit,,,,,
      How do you get out of contract as you suggested? Please elaborate some more. I want out of my plan but refuse to pay ETF. Thanks

  • Marie

    Can somebody help me get out of my contract with sprint I have a Samsung Galaxy III and i want to get out of my contract without the 350$ price tag

    • Michelle Franklin

      Did you find out how to get out of your contract without hsving to pay etf

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