Everybody is currently playing on a level playing field in the instant messaging space and it’s going to take something pretty innovative to stand out from everyone else – something which Google thinks its gotten its hands on. According to the Wall Street Journal, a new Google messaging service is being developed that will use some artificial intelligence paired with its instant messaging roots to provide a service that will rival any competitors – the idea is that this service would answer questions and requests in instant messages. If the idea sounds familiar to the Facebook M service, that’s because it’s pretty much the same thing, except that Google intends for its service to be completely autonomous, making use of chatbots to interpret requests in messages.

And of course, thanks to Google’s formidable artificial intelligence technology, it’s likely that Google’s take on such a messaging service would be superior in quite a few ways:

“For its new service, Google, a unit of Alphabet Inc., plans to integrate chatbots, software programs that answer questions inside a messaging app, the people familiar with the matter said. Users will be able to text friends or a chatbot, which will scour the Web and other sources for information to answer a question, those people said.”

Of course, Facebook is already testing its version of this service right now, so Google has to move quite swiftly despite no timetable being detailed. Whenever it does become available, however, expect the instant messaging landscape to change once again.

What do you think about a new Google messaging service? Let us know your thoughts in the comments below.

Source: Wall Street Journal via Droid-life

One Response

  1. Daniél Lecoq

    So all messages will be scanned, searched for keywords, then a web-search will be done to give answers. Similar to how Gmail scan to give you advertising…
    While the technology with AI and so really is cool. I just have to ask myself, what need would someone have for this?

    So if I ask my mum how to roast a chicken the way grandpa did. Faecesbook and Google will send me(and my mum?) tips on how to roast the said chicken in a “grandpa way”.
    No offence Google and FB, but if I want a net search about it, I would search the net, not ask my mum.
    Same if I ask my sister for directions to her new house, I’d want them in her words, not from Google maps.
    This just sounds like a chance for all these services to give even more info to the NSA and similar organisations. Or for Google/FB/Apple/etc to learn even more about us to sell to the highest bidder.
    Or is that just the conspiracy theorist in me?


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