Official Galaxy S Help Site Now Live

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Samsung is putting everything they have into the Galaxy S series of phones. If you’re unsure about that, just look at the recently released marketing campaigns for both the Captive and Vibrant.  Just yesterday, Samsung’s website released the official drivers for the device. Now they have launched their official help website located at www.galaxyshelp.com. Currently the drop down box supports AT&T and T-Mobile. Not surprising since those are the only two Galaxy S phones out at the moment in the U.S..

The site lets you register your device with Samsung if you wish, or you can skip the registration page. From there, you can contact support in a few different ways: Call, E-Mail, Live Chat or set an appointment that works with your schedule. Now that is what I call customer service.

Forum Member mystycs at xda-developers called in as soon as he found out about the site and they answered right away.

If this kind of dedication and service keeps up, Samsung may be the best manufacturer out there, in my book anyway.

Currently, the site contains only a few help topics, and some don’t have any content in them yet. Check the site often though, I have a feeling it’s going to be a very useful avenue of information.

Source: xda-developers

About the Author

Stormy Beach
I am the proud father of three, 3, 9, and 12. I recently upgraded from the Samsung Galaxy S3 to the Sony Xperia Z. Having so many kids warranted a change of pace. Let me tell you, it is mind blowing. I love Android, I love tech and I love my family. Not in that order though. I work hard, play even harder and take care of all that are around me when I can.

  • Terrell

    Good read. Thank you. i needed to ask them a small question anyways haha

  • Terrell

    Good read. Thank you. i needed to ask them a small question anyways haha

  • Terrell

    Good read. Thank you. i needed to ask them a small question anyways haha

  • Tjackson1955

    what app do you use to listen to your music over the car radio, I had the iphone and just pluged in, any help would be great

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    how do i edit and attach a ringtone to my contacts?

  • Steve Alexander

    How do I end a ‘phone call when the end call icon is off the screen, i Can’t seem to get it back.

    Waldo

  • Atul Saini

    CHINA Mobile GPRS Setting for Galaxy S I9000
    Dear All ,
    I took a Galaxy S from India , Currently in China and trying to get GPRS worked for this phone .. I have tried all possible ways of setting up APN with the help of China mobile call center and service center but still its not working on this phone .
    I was able to use the GPRS in India without any problem.
    I am setting the APN with cmwap and proxy setting 10.0.0.172 / potrt 80.
    Is there any other setting required apart form the APN setting ?

    Is there any need of phone S/w or firmware upgrade for this …
    Anyone tried please reply … I am really struggling with it for last few days ..

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  • Reehal [email protected]

    I am unable to have internet on my new galaxy s which I got from one of my friend in u.s.a. Telephonic calls are working well.please help me
    I’m

  • Reehal [email protected]

    I am unable to have internet on my new galaxy s which I got from one of my friend in u.s.a. Telephonic calls are working well.please help me
    I’m

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    I’m new to the Galaxy S after Blackberry – is there an Auto turn-off / turn-on feature in the Galaxy menu.

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    I purchaded ur ice age 2. But i didn’t download completely. U already charged to my credit card. Send me again

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  • Bjadmire

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  • Xtremegoddess101

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  • gc

    Please help me for this problem I have with my Galaxy S (sprint).
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    Q: how to delete?

    • http://www.androidspin.com Stormy Beach

      Head into your device settings and go to Manage Apps. Then uninstall some of your larger apps.

  • Drake

    My music player wont turn off. I have tried to kill it by ending the app but that dosn’t work. It will start at random times. What shoud i do?

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    I an not able to download some text messages that r sent to me when i push download it says download says fail is there a way to fix this so my texts will download

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